In most instances, we have to politely decline. This is for two reasons:
- We partner with companies who produce quality goods and stand behind their products, just as we stand behind our labor. This doesn’t mean that we think all other products are rubbish, just that we can’t vouch for their quality and do not want to install items which may not stand the test of time.
- As skilled as our installation crew is, there are rare instances in which mistakes occur during installation, damaging the product. Normally, when this happens, we replace the product. However, it may not be possible for us to replace a product supplied from elsewhere.
Exceptions do exist, so we are happy to discuss your individual circumstance.